View all

FAQ

Questions? We got you!

Products

Frames

We offer a wide range of frames in various shapes, colors, and patterns, crafted from high-quality materials. Our selection includes:

  • acetate frames

  • bio acetate frames

  • combi frames (a mix of acetate and metal)

  • metal frames

  • titanium frames

All of our glasses are designed in-house at our Amsterdam HQ, and all of our frames are handcrafted with great care from the highest quality materials, in specialist factories in Italy, Cambodia, or China. You can read more about design and manufacturing processes, here.

In one of our stores. We only adjust Ace & Tate frames, and adjustments are free of charge for all of our customers.

If you collect your glasses in-store, our team can adjust your frames when you pick them up if necessary. If you buy your frames online, then you can still swing by any of our retail locations if you need an adjustment, no appointment is necessary.

Not near any of our stores?

Most local opticians are happy to perform frame adjustments for a small fee, so head to your nearest opticians.

How do I know if I need an adjustment?

Here are some signs of poorly fitting frames:

  • You get dizzy when you wear them

  • They slip down your nose

  • The arms don’t fully sit on your ears

  • You feel pressure on the wrong points – e.g. on your temples (too tight or too loose)

  • The nose pads aren't dividing pressure evenly (they don’t sit straight)

These issues can often be resolved by adjusting your frames!

At Ace & Tate, our glasses start at 125,- for frames with standard single vision lenses. However, prices may vary depending on the type of lenses you choose. Here's an overview of the different options we offer:

  • Single Vision Glasses — £/€125 Ideal for correcting either near or distance vision.

  • Relax Lenses (Single Vision) — £/€185 These lenses feature a near-support zone to help reduce digital eye strain with your prescription.

  • Multifocal Glasses — £/€365 Combines near, intermediate, and distance vision correction in one lens, eliminating the need for multiple pairs of glasses.

  • Screen Glasses (No Prescription) — £/€125 Comes with a Blue Light Filter to reduce eye strain from digital screens.

  • Non-Prescription Glasses — £/€125 Provides 100% UV-A/UV-B protection and style, without a prescription or Blue Light Filter.

We also offer special frames at higher prices, depending on the style and material.

And what about the extras? Find them all here.

Regular acetate is made from cellulose granules, that have a base of wood pulp or cotton. The cellulose is mixed with a pigment and an oil-based plasticiser to create the sleek looking, durable acetate sheets that most our frames are made of.

Bio acetate, on the other hand is made with a bio-based plasticiser. This makes the material biodegradable (after 115 days in industrial setting), but not compostable. It has a lower carbon footprint and that it reduces our reliance on non-renewable resources.

Lastly, the material is more easily recyclable than regular acetate. Neat, huh?

Shop our bio acetate frames, here.

Yes, we offer a frame replacement service in all of our stores (this is not available online/via the post). If your frame has broken and the damage is not covered by our warranty policy, then you can purchase a new frame (of the same model), and we'll switch your existing lenses into it.

The frame replacement service costs €/£85 and is available only if your glasses are less than two years old.

Please note: this service is only available if the style is still available and the lenses fit the new frame.

Subscribe to our newsletter and be the first to know about all things Ace & Tate.